24/7 ER Services

March 2026

The March edition of PETS Referral Center to You

PETS Referral Center

1 minute read

8 hours ago

Topics Covered:

  • Building stronger client relationships through personal phone communication

  • Leveraging technology while preserving the human connection in veterinary medicine

  • AAHA referral guidelines and referral preparation best practices

  • Responsibilities of primary care and specialty veterinary teams during referrals

  • Oncology MicroCE: NSAID use for palliative cancer care in dogs and cats

  • The 7 Cs of effective veterinary communication

  • PETS Journal Club and continuing education opportunities

Summary:
This edition of the PETS Referral Center newsletter emphasizes the importance of meaningful communication throughout the veterinary referral journey. Featured topics include building trust with clients through personal conversations, preparing successful specialty referrals using AAHA best practices, understanding palliative NSAID options for veterinary oncology patients, and applying the 7 Cs of effective communication to strengthen client relationships and referral partnerships. The newsletter also highlights educational resources, Journal Club opportunities, and practical tools that support collaborative specialty and emergency veterinary care.

Read the full newsletter here