Topics Covered:
Fear Free techniques for reducing stress during veterinary visits and bandage changes
Low-stress patient handling, restraint, and pre-visit sedation strategies
Writing client communications at an accessible reading level
Oncology MicroCE: Diagnosis and treatment of canine mast cell tumors (MCTs)
Emergency vs. urgent vs. specialty referral decision-making
PETS Referral Center history, mission, and specialty services
Journal Club and continuing education opportunities
Summary:
This edition of the PETS Referral Center newsletter focuses on creating better experiences for patients, clients, and referring veterinarians through compassionate handling, clear communication, and coordinated specialty care. Readers will learn practical Fear Free techniques for reducing patient stress, best practices for writing client-friendly medical instructions, current recommendations for diagnosing and managing canine mast cell tumors, and guidance for determining when patients should be referred to emergency, urgent, or specialty services. The newsletter also highlights PETS Referral Center's mission, history, and ongoing educational opportunities that strengthen collaborative veterinary care.